Operations Manager
--UMS--
Description
The Operations Manager is responsible for overseeing the end-to-end delivery of SANY heavy machinery solutions across Guyana. This role demands a strategic leader who can synchronize sales, after-sales service, spare parts logistics, and technical support to ensure UMS remains the premier partner for the construction, mining, agriculture, and transportation sectors.
Requirements
Required Qualifications & Skills
• Experience: 7+ years in operations management, specifically within heavy equipment, automotive, or industrial machinery sectors.
• Education: Degree in Mechanical Engineering, Business Administration, or Supply Chain Management.
• Industry Knowledge: Deep understanding of the Guyanese landscape, particularly the mining and construction sectors.
• Technical Proficiency: Familiarity with ERP software and heavy machinery diagnostic tools.
• Leadership: Proven ability to manage diverse teams and complex logistics in a high-growth market.
Responsibilities
Strategic Fleet & Inventory Management
• Oversee the procurement and inventory levels of SANY machinery (excavators, cranes, rollers, etc.) to meet market demand.
• Manage the spare parts supply chain to minimize "Equipment Down Time" (EDT) for clients in remote mining and agricultural locations.
• Implement digital tracking systems for inventory and fleet movement.
Service & Maintenance Excellence
• Lead the technical service department to ensure all equipment is maintained to SANY’s global standards.
• Develop and oversee preventative maintenance programs and warranty claim processes.
• Ensure rapid-response mobile service teams are equipped for on-site repairs in challenging terrains.
Business Process & Innovation
• Streamline operational workflows to improve efficiency from initial inquiry to final delivery.
• Leverage SANY’s "innovative" edge by introducing telematics and remote monitoring solutions to Guyanese clients.
• Ensure compliance with local Guyanese regulations and international safety standards.
Team Leadership & Development
• Recruit, train, and mentor a high-performance team of technicians, logistics coordinators, and administrative staff.
• Foster a culture of "reliability" and "customer-first" service within the operations department.
Required Qualifications & Skills
• Experience: 7+ years in operations management, specifically within heavy equipment, automotive, or industrial machinery sectors.
• Education: Degree in Mechanical Engineering, Business Administration, or Supply Chain Management.
• Industry Knowledge: Deep understanding of the Guyanese landscape, particularly the mining and construction sectors.
• Technical Proficiency: Familiarity with ERP software and heavy machinery diagnostic tools.
• Leadership: Proven ability to manage diverse teams and complex logistics in a high-growth market.
Remuneration/Benefits
We are Offering a highly competitive salary that recognizes your expertise and experience.
Apply Offline
Please submit your CV and cover letter to [email protected] or via WhatsApp at 6280089.